Key services that MMG provides include:
Inbound Call Handling
Many stadia handle high volumes of calls for ticket sales. MMG can provide a range of features as a national Carrier and provides this to leading sport stadia and ticket sales processors. This includes intelligent routing of calls, text confirmations, call recording, call queuing and call-backs enabling entities to best manage their customer services resource.
Marketing
This can range from mobile messaging to voice broadcasting. Being able to communicate speedily and cost effectively to the fans is of critical importance. The communication can range from simple notifications to mobile brochures.
Ticketing
Mobile ticketing is increasingly being used. It can be utilized to offer promotions or simply to reduce costs of processing orders and ticket fulfillment.
In-event Promotions
These offer a great way of interacting with fans and generate new revenue stream. Applications range from voting for the player of the match to half time competitions.
To find out how you can increase revenues and the effectiveness of your communications contact our sales team.
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